For a clean festival site and so that we can do something together for the climate, we ask you to separate your rubbish. For this, you will receive two rubbish bags from us at the entrance: a yellow rubbish bag for packaging (e.g. snack wrappers, yoghurt pots, noodle packets) and a transparent rubbish bag for residual waste (e.g. hygiene items, cooled ash, soiled waste). Special waste such as glass, gas cartridges, batteries, electrical appliances, deposit containers and paper do not belong in the rubbish bags and can be handed in at our waste disposal or designated collection points. You can dispose of your well-sorted rubbish bags at the recycling stations, which can be found all over the camping area. And don’t worry: from Saturday to Monday, our rubbish vehicles regularly drive through the site and collect the rubbish bags directly from you.

Our festivals take place in the middle of natural areas – let’s protect this habitat together and treat it with respect. Further information at https://hurricane.de/en/sustainability/trasholution/

Concert Grounds

Thursday:      The Area South opens at 4 pm.

Friday:            The Area South opens at 12 noon, North at 2:30 pm.

Saturday:       The Area South opens at 10 am, North at 11:30 am.

Sunday:          The Area South opens 9:30 am, North at 11:30 am.

 

Ticket Exchange

Our box office/wristband tents for exchanging your festival tickets are open as follows:

 

Box Office/Wristbands West

Thursday:       11:00 am – 12:00 midnight

Friday:             9:00 am – 10:00 pm

Saturday:        10:00 am – 9:00 pm

Sunday:           10:00 am – 9:00 pm

 

Box Office/Wristbands East

Thursday:       11:00 am – 12:00 midnight

Friday:             9:00 am – 10:00 pm

Saturday:         10:00 am – 9:00 pm

Sunday:           10:00 am – 9:00 pm

 

VIP Camping & Special Needs Camping: Counter Westervesede

Thursday:       11:00 am – 10:00 pm

Friday:             9:00 am – 10:00 pm

Saturday:         closed

Sunday:           closed

24-hour Counter Heidesand

 

Information Point:

Our information point at the main entrance to the concert grounds is open as follows:

Thursday:      11:00 am – 12:00 midnight

Friday:            10:00 am – 2:30 am

Saturday:       10:00 am – 2:30 am

Sunday:          10:00 am – 1:00 am

Monday:        8:00 am – 12:00 noon

Are the tickets personalised?

No, the tickets are not personalised and can be passed on.

Do I need a camping ticket to attend the concerts?

No. The festival pass is sufficient to gain access to the event site (concert grounds).

Can I purchase the festival pass and camping ticket separately?

Yes, you do not have to purchase all products at the same time. But as always: camping products sell out quickly, so you shouldn’t wait too long.

Can I visit friends on the campsite without a camping ticket?

No. Without a camping ticket, there is no access to the campsite – not even briefly, not even just to say hello.

Resort

Do I need a camping ticket for the regular campsite if I book a resort upgrade?

No. You need a resort camping ticket for this. If you book accommodation, this ticket is already included – no extra camping ticket is necessary.

I have a resort ticket; can I also stay at the regular campsite?

No. Resort tickets are only valid for the resort area. For the regular campsite, you need a separate camping ticket.

Trailer Park

Do I need a camping ticket if we come with a caravan?

Yes. Every person (!) requires a camping ticket. Additionally, each vehicle needs a trailer park ticket.

Camping Claim

Do I need a camping ticket if we book a camping claim?

Yes. Every person (!) who stays overnight in your claim also needs a camping ticket.

How many people are allowed in a camping claim?

A camping claim can be used by up to 10 people. Each person still requires their own camping ticket.

Platinum Lounge

Do I need a festival pass in addition to the Platinum Lounge ticket?

Yes, the Platinum Lounge ticket is a pure upgrade. You fundamentally need a festival pass to access the event site (concert grounds).

Can I use a Platinum Lounge ticket to stay at a regular camping or trailer park pitch?

The Platinum Lounge ticket is purely an upgrade for the event site. You can purchase it with or without VIP camping, and you can also buy an additional camping product.

Special Needs

Here too, in addition to the festival pass, you need the regular camping pass if you want to camp on site. Registration is done as usual separately. If you commute daily and do not want to camp, the festival pass plus registration is sufficient.

Festival Wristband
You can only enter the event grounds (concert area) with a festival pass. Your wristband will be attached to your wrist at the entrance control upon presentation of your valid festival or day pass.

Security Checks
With your festival wristband, you can enter and leave the grounds at will during the event times. A security check is required each time you enter. Please be aware that these checks are also conducted for your own protection.

Fastlane

Security checks
With your festival wristband, you can visit and leave the grounds at any time during the event hours. A security check is required each time you enter. Please be aware that these checks are carried out for your own protection.

To help you get onto the event grounds as quickly as possible, please note:

• Glass bottles and glasses of any kind are prohibited throughout the entire event grounds.
• Bags and backpacks of any kind larger than DIN A4 size cannot be taken onto the event grounds.
• Drawstring bags/gym bags/cotton bags up to DIN A4 size may be taken onto the event grounds if they are at least one-sided transparent.
• Bum bags and hip bags are allowed on the event grounds.

+ Bring it!

• Liquid hygiene and health products up to 100 ml (max. 2 per person) in suitable plastic containers
• Empty, foldable drinking bottles/Tetra Paks/drinking tubes up to 1 litre
• Open reusable drinking cups made of plastic/cardboard up to 0.5 litre
• One packed lunch per person for personal consumption
• Umbrellas, rain ponchos
   

  - Leave it!

• Filled Tetra Paks/drinking bottles
• Glass bottles/glass containers of any kind
• Cans, canisters, hydration packs and plastic bottles
• Laser pointers
• External car batteries
• Firearms, cutting, stabbing and other weapons of any kind
• Saws, axes, hatchets and similar tools
• Fireworks, sparklers, flares and other pyrotechnic items of any kind (e.g. Bengal fire)
• Chairs, seating furniture & seating (e.g. polystyrene cubes)
• Recording devices: professional audio, photo and video equipment
• Animals of any kind
• Bulky items such as flagpoles, selfie sticks, large umbrellas, other camping equipment, motorcycle helmets

What to bring onto the campsite?
Security checks will be carried out at the entrances, during which your luggage will be inspected. Please be aware that these checks are also carried out for your own protection. 

+ Bring it!

• Grills without ground contact (e.g. round grills)
• commercially available dry grill lighters with GS, CE or DIN certification
• Tents and tent equipment
• Tent accessories such as camping chairs, camping tables, a standard gazebo (3 x 3 metres) per camp (applies to approx. 10 people; if larger groups camp together, several gazebos are permitted accordingly)
• Gas stoves with gas canisters (canisters up to max. 450 g)
• Drink kegs (up to 5 l), drink cans, plastic bottles, Tetra Paks
• Empty, foldable canisters
• Metalworker’s hammer up to 300 g and rubber hammer up to 400 g
• Jars up to 500 ml with cooking and food items (e.g. jam/Nutella/pickles)
   

- Leave it!

• Grills with ground contact (e.g. disposable grills)
• Glass bottles/glass containers
• Large gas bottles
• Disproportionate structures such as party tents or similar
• Household furnishings such as sofas, armchairs, large tables
• Building materials, bulky waste
• Power generators, aggregates, external car batteries
• (Car) trailers
• Dry ice
• Liquid grill lighters
• Refrigerators
• Megaphones, laser pointers
• Firearms, bladed weapons, stabbing weapons and other weapons of any kind
• Saws, axes, hatchets and similar tools
• Fireworks, sparklers, fountains and other pyrotechnic items of any kind (including Bengal fires)
• Animals of any kind
• Metalworker’s hammer over 300 g and rubber hammer over 400 g and all other types of hammer

At the Hurricane Festival, payment is cashless. You can find all the information about this here.

For any questions regarding cashless payment, in case you lose your chip, and also for topping up your credit, please feel free to contact our staff at the Helpdesk:

• Our Helpdesk is located directly to the left of the main entrance to the Infield – at the large festival merchandise stand – opposite the Impact Village (see also site maps) and is accessible both from the campsite side and from within the Infield.